REFUND POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return your purchase for a full refund. Please see below for more information on our return policy.
RETURNS
All non-digital products returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.All digital products refund requests much be made within thirty (30) days of the purchase date.
RETURN PROCESS
To return an item, please email customer service at theonecrazyhouse@gmail.com to obtain return instructions. When a refund is requested for digital products, the access to those products will be immediately removed.
REFUNDS
Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take a few billing cycles to appear on your credit card statement, depending on your credit card company.
happiness guaranteed
Our number one priority is your happiness. Which means we stand by our products 100%, no matter what, no ifs, no ands, no buts. If you have a problem, we will try to fix it. Refund it. Send you a virtual hug. Whatever it takes. Just reach out. We're in this together and we're here for you.